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We only consider a project to be a success if it brings our customers tangible benefits.

the problem

The “One-Stop-Shop” project was designed both to meet the need to concentrate services for citizens, in order to given them easier and faster access to documentation and to provide the townships of Valle Trompia with a centralized system for documents and applications, guaranteeing constantly availability and protection.

the solution

The solution proposed by BeSafe centralizes applications and documents in a Microsoft clustered terminal environment based on a hardware infrastructure consisting of two Dell nodes: Dell Storage and a Dell Switch in a Virtual VMware Environment, protected by a DELL Sonicwall firewall system.
The 10 valley townships involved in the project are connected to the Mountain Community HQ by a site-to-site VPN, consisting entirely of a Dell SonicWall system. Regardless of their location, Council staff working on terminals in the various municipalities can now easily access file sharing services, maps and applications.
Virtual servers are installed in a redundant VMWARE environment which guarantees data stability even in the event of a hardware failure on the server itself.
Connectivity is stabilized by double line Internet and is protected by a Dell Sonicwall firewall which guarantees access via a VPN; internal protection of the Virtual Terminal servers is also secured at both Endpoint and perimeter levels. This is made possible by a Dell firewall solution allowing access to sites with content control.
Council office staff can therefore operate independently while working in a closed environment.

benefits

By implementing these controls, BeSafe has brought about a level of unified and centralized services, which otherwise would have required separate platforms and different controls, thereby reducing work on network administration.

the problem

For more than fifty years, Samo has been an international leader for bathroom shower solutions; the Samo Group now employs over 250 staff at four manufacturing sites, covering and area of 55,000 m². The daily production output of some 2000 shower units serves the markets of France, Spain, Portugal, Greece, Germany, United Kingdom, Belgium and the Netherlands, while the company is represented in the rest of the world by a network of partners that ensures widespread distribution.
The overall need was to be able to monitor online the company’s entire IT system comprising all items of hardware and software. Inventory data and all contract and supplier information were in fact fragmented and located in various applications and documents. There was also an additional requirement for a standard ticketing system, to allow Samos to respond in a professional manner via the helpdesk to requests for assistance.

the solution

BeSafe chose MoOne, a platform which allows all aspects of company life to be organized and coordinated through a single central console.
In a single instrument, MoOne contains functionalities which can be accessed appropriately and quickly to monitor or manage any activity traced. The software provides a key platform for those who need a business overview bringing together technical, managerial and financial issues.
The original idea was for Samo to use MoOne to manage inventory and support, but is currently exploiting the entire range of features offered by the platform. For example, in addition to hardware and software, the inventory also includes mobile devices and SIM cards.
Because of MoOne, Samo has been able to implement a module that keeps detailed track of all maintenance contracts and expiry dates. A system of alerts is included, and the fact that the work is carried out by suppliers on the basis of these contracts enables simple budget control and straightforward year-end data collection.

benefits

The advantages derive from the functions of MoOne. The project management area has brought undoubted benefits, allowing integrating of the ticketing system with projects, suppliers and network items.
Today not only the entire IT department relies on MoOne to handle everything on the network, but also company consultants use it for reporting, thereby ensuring Samo enjoys greater control and improved organization.

the problem

Founded in 2012, Esamat Servizi consists of a head office and a number of provincial sales outlets from which it can provide all kinds of professional building materials and site equipment. The company also offers turnkey solutions drawing on sector expertise and high quality materials, assisting business or private customers throughout the entire construction process.
Against this background, the need arose to have a dedicated centralized computer service system, on which all company records and business applications could be accessed while maintaining all documentation and data within the company.

the solution

The solution proposal by BeSafe was a Private Service Cloud. The infrastructure, consisting of a Dell Server, a Dell Switch in a virtual VMware environment protected by Sonicwall DELL Firewall systems, is totally dedicated to the company’s needs. The system is located in the main offices of Esamat Servizi.
This solution takes responsibility for operating IT infrastructure out of our client’s hands, while allowing them to maintain the control of business data on their premises.
The branch offices are connected via a site-to-site VPN, consisting totally of a Dell SonicWall solution positioned at the Esamat Servizi HQ which provides application and file-sharing services. Staff can then access all records and applications regardless of their location.
The system also provides a Disaster Recovery program to restore full service within four working hours.

benefits

With the implementing of a Private Cloud Service System by BeSafe, the customer need no longer be concerned with the company’s infrastructure while maintaining full control of its own business data.

some of our customers

education

local government

manufacturing

the service sector

banking and finance